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Data Analyst Lowell

Data Analyst

Full Time • Lowell
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance

This is an in office position only. There will be no remote work available. 


Hours: Full Time- Monday-Friday

The Data Analyst will be responsible for analyzing call center performance data, marketing results, and customer booking trends. This role requires someone who thrives on uncovering patterns, simplifying complex data, and delivering clear, actionable recommendations to leadership and team members.

Key Responsibilities:
  • Track, organize, and analyze incoming call volumes, booking percentages, lead sources, and conversion metrics.
  • Build reports and dashboards that provide visibility into call center and marketing performance.
  • Identify trends, inefficiencies, and opportunities to improve call handling, booking rates, and customer satisfaction.
  • Partner with the call center team to optimize staffing and scheduling based on call patterns.
  • Provide the marketing team with performance insights tied to campaign effectiveness, lead quality, and ROI.
  • Present findings and recommendations in a clear, concise manner to both technical and non-technical stakeholders.
  • Continuously look for ways to improve data processes, tracking methods, and reporting accuracy.
Qualifications:
  • Proven experience as a Data Analyst or in a similar analytical role.
  • Strong skills in Google Sheets and data visualization tools (e.g., Power BI, Tableau, or Google Data Studio).
  • Ability to organize and interpret large data sets with accuracy and attention to detail.
  • Experience with call center or marketing data a plus.
  • Strong communication skills, with the ability to explain complex findings in simple, actionable terms.
  • Self-motivated, proactive, and comfortable working independently as well as collaboratively.
Compensation: $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Why Should You Join Us?

Competitive Pay
Growth Opportunity
Company Benefits
Extensive Training
Incentive Programs
Flexible Scheduling